We managed to engage and secure sales conversations with leads that we would have never done anything with. Saleswhale has been a great addition to our marketing stack.
Henrik Petersen Director of MarketingReach out to previously untouched leads from different sources (Trials, Events etc.) at scale with personalised two-way contextual conversations (Content offers, Re-activation, Escalation etc.)
Persistently, yet politely follow-up to get responses without letting any leads slip through the cracks.
Collect updated contact information and update their CRM with crucial contact data.
Seamlessly handover qualified leads to solutions consultants to schedule meetings.
Within the first 6 weeks, Zendesk's AI bots, Amber and Clara, engaged with over 2,000 leads via contextual conversations - generating 361 meetings for the solutions consultants team across Australia, Singapore and New Zealand.
The AI assistant helped Zendesk reach out and book meetings with leads that otherwise would have been left untouched.
Following the tremendous success of the pilot, Saleswhale is working with Zendesk to deploy more AI sales assistants for other regional marketing teams - across their product lines and additional use cases.
Amber and Clara now handles Zendesk APAC’s lower MQLs (B tier and downwards) and proactively engages and qualifies dormant pre-MQLs that their lead nurturing fail to convert.
