This Privacy Statement applies to “www.saleswhale.com” owned and operated by Saleswhale, Inc., operating as “Saleswhale”. At Saleswhale, we take the confidentially and security of any personal information of our customers seriously.
The Information and Data We Collect and Store
We may collect and store the following information and data when running the Saleswhale Service: Information You provide. When you register for an account, we collect some personal information, such as your name, phone number, and email address. You may also ask us to import your email history by giving us access to your third party services (e.g. your email account). In fact, in order to use our Service, you must link a third party email account to your Saleswhale account.
You may also grant us read and write access to your Gmail account (which is granted when you authorise Saleswhale via Google OAuth consent screen). Information collected through the use of our service:
- We collect and store encrypted Gmail authentication tokens the first time you use our Service, and we periodically refresh these tokens for you to continue using our Service.
- We do not and will never collect your Gmail password.
- We collect your profile information (i.e. full name, profile picture) in order to display it on our application
- We collect user content such as emails, calendar events and contacts. Saleswhale may store a copy of your user content in order to provide service to you.
Collection and Use of 3rd Party Personal Information
You may also provide personal information about other people, such as their email address. This information is only used for the sole purpose of completing your request or for whatever reason it may have been provided. If you believe that one of your contacts has provided us with your personal information and you would like to request that it be removed from our database, please contact us at email@example.com.
Your Data and Other Information About You
User Data Supplementation
We may receive additional demographic information about you from other sources, including publicly available databases or third parties from whom we have purchased data, and combine this data with information we already have about you. This helps us to update, expand and analyze our records, identify new customers, and provide products and services that may be of interest to you. If you provide us personal information about others, or if others give us your information, we will only use that information for the specific reason for which it was provided to us. Saleswhale obtains this business contact and company information from third party sources, such as business intelligence platforms. The information obtained by these third-party sources is from publicly available sources such as news articles. This information is used to support Saleswhale’s marketing and sales efforts. The Saleswhale sales team may contact you based on this information to gauge your company’s interest in Saleswhale services and technology solutions. You may opt-out of these communications at any time by clicking the unsubscribe link provided in the email or by sending a request to the Saleswhale Technical Support team by emailing firstname.lastname@example.org
When you use the Service, we automatically collect certain information from your Device, its software, and your activity using the Services. This may include, for example (but without limitation), the Device's Internet Protocol ("IP") address, browser type, the web page visited before or after you came to our website, information you search for on our website, date and time-stamps etc.
How We Use Personal Information
In the course of using the Service, we may collect or otherwise obtain information that can be used to contact or identify you ("Personal Information"). Personal Information is or may be used: (i) to provide and improve our Service, (ii) to administer your use of the Service, (iii) to recommend follow-up reminders, assign tasks, or personalize the service, and (iv) to provide or offer software updates and product announcements. If you no longer wish to receive communications from us that are not required for the Service, please follow the "unsubscribe" instructions provided in any of those communications, or update your account settings information.
Information Sharing and Disclosure by Us No Sale of Personal Information We do not sell Personal Information to third parties.
Service Providers, Business Partners and Others
Compliance with Laws and Law Enforcement Requests; Protection of Saleswhale’s Rights
Changing or Deleting Your Information
Upon request Saleswhale will provide you with information about whether we hold, or process on behalf of a third party, any of your personal information. If you are a registered user, you may review, update, correct, or delete certain Personal Information provided in your registration or account profile by changing your account settings. If your personal information changes, or if you no longer desire our Service, you may update or delete it by making the change in your account settings, although (in some cases) we may retain copies of your information if required by law, to protect our rights, or if it is not technically reasonably feasible to remove it. For questions about your Personal Information on our Service, please contact email@example.com or by contacting us by telephone or postal mail at the contact information listed below. We will respond to your inquiry within 30 days.
Our intention is to retain your information for as long as your account is active or as needed to provide you with the Services. If you wish to cancel your account or request that we no longer use your information to provide you Services, you may delete your account. We may retain and use your information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements and rights, or if it is not technically reasonably feasible to remove it. Consistent with these requirements, we will try to delete your information quickly upon request. Please note, however, that there might be latency in deleting information from our servers and backed-up versions might exist after deletion. In addition, we do not delete information from our servers files if you have that information in common with other users.
If you wish to subscribe to our newsletter(s), we will use your name and email address to send the newsletter to you. You may choose to stop receiving our newsletter or marketing emails by following the unsubscribe instructions included in these emails, accessing the email preferences in your account settings page, or you can contact us at firstname.lastname@example.org
Saleswhale stresses its privacy and security standards. Although no one can guarantee absolute security, we regularly re-evaluate our privacy and security policies in order to adapt to new challenges. We follow generally accepted standards to protect the information submitted to us, both during transmission and once we receive it. We encrypt the most sensitive data that you store on Saleswhale using the AES-256 standard, which is the same encryption standard used by banks to secure customer data.
Information Related to Data Collected through the Saleswhale Platform Saleswhale collects information under the direction of its Clients and has no direct relationship with the individuals whose personal data it processes.
Saleswhale acknowledges that you have the right to access your personal information. We collect information for our clients. If you are a customer of one of our Customers and would no longer like to be contacted by one of our Customers that use our service, please contact the client that you interact with directly.
Saleswhale will retain personal data we process on behalf of our Customers for as long as needed to provide services to our Client. Saleswhale will retain and use this personal information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreement.