Terms of Use

Thanks for your interest in Saleswhale.

These Terms of Service, together with any amendments, order forms, and any additional agreements you enter into with Saleswhale in connection with the Service (collectively, "Terms"), govern your access to and use of Saleswhale ("Saleswhale", "we" or "our") websites, services, and applications (collectively, the "Service"). These Terms apply to all visitors, user and others who access or use the Service. Please read them carefully before using the Service.

By accessing or using the Service you agree to be bound by these Terms. If you are using the Service on behalf of an organization or entity ("Organization"), then you are agreeing to these Terms on behalf of that Organization, and you represent and warrant that you have the authority to bind the Organization to these Terms. In that case, "you" and "your" refers to you and that Organization.

Your Data

In order to use our Saleswhale Services you must link a 3rd party email account to your Saleswhale Services account. With your permission (which you are granting by using the Services), we will create, modify, update, send and receive emails for you to access using the Saleswhale Services. You will also have the option to import lists of your leads through the Saleswhale Services. This data, along with any electronic data and information submitted by or for you to the Saleswhale Services, including electronic data and information submitted by or for you through your use of third party applications, or collected and processed by or for you using the Saleswhale Services (excluding information obtained by the Company from our content licensors or publicly available sources and provided to you, or otherwise provided by the Company to you in connection with the Saleswhale Services) is referred to as "Your Data."

You retain full ownership to Your Data. We do not claim any ownership to any of it.

Saleswhale will respond to requests to transfer or delete Your Data only to the extent such requests are addressed to Saleswhale from an email address from the email domain that is the same as the domain associated with your Saleswhale account or from the in-app support chat with an authenticated account. To the extent the request does not originate from the specific email address associated with your Saleswhale account (the “Authorized Email“), Saleswhale will notify you of the request at the Authorized Email, and Saleswhale will deem such request valid unless it receives a response within 5 business days from the Authorized Email objecting to the request. Saleswhale will deem valid any request addressed to Saleswhale from the Authorized Email, and you are solely responsible for the validity of all requests or communications addressed to Saleswhale from the Authorized Email.

We will maintain administrative, physical, and technical safeguards for protection of the security, confidentiality and integrity of Your Data as described in our Privacy Policy. You are solely responsible for protecting your passwords, limiting access to your computers and devices, and signing out of the Saleswhale Services when you are not using them.

Pricing and Payment

The fees for the Service shall be paid in accordance with the terms set forth on the applicable Services Order Form.


We care about the privacy of our users. We collect, use and share personally identifiable information and non-personally identifiable information as described in our Privacy Policy and the Saleswhale Data Processing Addendum ("Saleswhale DPA"). To be clear, aside from the exceptions we identify in the Privacy Policy and the Saleswhale DPA, no matter how the Service changes, we won’t share your Content with others unless: (a) you have given us permission to do so; (b) we are required to by law or by valid legal process; (c) we need to do so in order to provide you the Service; or (d) one of the other exceptions described in the Terms, Privacy Policy, or Saleswhale DPA applies. You agree that where you have not accepted the Saleswhale DPA (or where it is not in full force and effect for any other reason), you shall be prohibited from Processing Client Personal Data regulated by EU Data Protection Laws (all capitalized references shall have the meaning defined in the said Saleswhale DPA), and shall be obligated to immediately cease and desist from any such processing activities, for as long as the said Saleswhale DPA is not in full force and effect. You agree to indemnify and hold harmless Saleswhale and its officers, directors, employees, agents, affiliates, successors, and permitted assigns against any and all losses, damages, liabilities, deficiencies, claims, actions, judgments, settlements, interest, awards, penalties, fines, costs, or expenses of whatever kind which Saleswhale may sustain as a consequence of the breach by you of your obligation pursuant to this paragraph.

Access & Data Security

You give us permission to access your computer, or other telecommunications or information systems ("Systems") in order to provide the Service. This permission is limited to those Systems, time periods, and personnel as are reasonably needed to provide the Service. Access is subject to business control and information protection policies, standards, and guidelines as you may provide to us. We warrant that we have adequate security measures in place to comply with the above obligations and to ensure that access granted hereunder will not impair the integrity and availability of your Systems.

We shall implement and maintain reasonable administrative, physical and technical safeguards that are designed to prevent any unauthorized use, access, processing, destruction, loss, alteration, or disclosure of any of your data (including any applicant or employee data furnished by you as may be held or accessed by us). And we shall notify you as soon as reasonably possible following discovery of any suspected breach or compromise of the security, confidentiality, or integrity of your data.

Responsible Disclosure Policy

Saleswhale aims to keep its Services safe for everyone, and we consider data security to be of the utmost importance. If you are a security researcher and have discovered a security vulnerability in the Services, we appreciate your help in disclosing it to us in a responsible manner at security@saleswhale.com.

Limitation of Liability

To the fullest extent allowed by applicable law, you agree to indemnify and hold Saleswhale, its affiliates, officers, agents, employees, suppliers, licensors and partners harmless from and against any and all claims, liabilities, damages (actual and consequential), losses and expenses (including attorneys’ fees) arising from or in any way related to any third party claims relating to (a) your use of the Service (including any actions taken by a third party using your account), and (b) your violation of these Terms. In the event of such a claim, suit, or action ("Claim"), we will attempt to provide notice of the Claim to the contact information we have for your account (provided that failure to deliver such notice shall not eliminate or reduce your indemnification obligations hereunder).